Responsible Gaming AJO89 – Safe Play Guide

Responsible gaming refers to healthy attitudes and behaviours when engaging in any form of betting or online gaming. This means playing only with money you can afford to lose, treating gaming purely as entertainment — not as a source of income or a way to escape emotional stress.

At ajo89, we take our players' well-being seriously. We understand that for some people, gaming can become a problem if not managed responsibly. That is why we proactively provide tools and resources to help every player identify and address early warning signs before they escalate into a bigger issue.

The core principles of responsible gaming we firmly uphold:

• Gaming as entertainment: Enjoy every session as a fun experience, not as pressure to win.
• A clear budget: Set a spending limit before starting each session and stick to it without compromise.
• Controlled time: Do not let gaming interfere with your daily responsibilities, family time, or work productivity.
• Sound decisions: Do not play when you are angry, stressed, intoxicated, or emotionally unstable.
• Do not chase losses: Accepting losses as part of the game is a sign of a mature and responsible player.

It is important to recognise the early warning signs of problem gambling, whether in yourself or in someone you care about. Problem gambling often develops gradually and may go unnoticed until it becomes serious. Here are some warning signs to watch out for:

• Racing thoughts: Constantly thinking about how to get money to gamble, or planning the next gaming session even while doing other activities.
• Increasing bet amounts: Needing to wager increasingly larger amounts to achieve the same level of excitement as before.
• Unable to stop: Having tried to cut back or stop gambling but failed despite intending to do so.
• Chasing losses: Continuing to play in hopes of "recovering" money already lost, even though this often leads to even greater losses.
• Lying to family: Hiding gambling habits or the amount of money spent from family members or friends.
• Financial problems: Using money set aside for basic needs such as rent, bills, or food to gamble.
• Emotional impact: Feeling anxious, irritable, or stressed when unable to gamble or when trying to stop.
• Neglecting responsibilities: Declining work performance, strained family relationships, or neglecting your health due to excessive focus on gaming.

Here is a practical guide you can follow before, during, and after every gaming session on ajo89:

Before playing:

• Set a clear budget — how much you are willing to spend today — and write that number down.
• Set a play time limit and set a reminder on your phone.
• Make sure you are in a good emotional state — not angry, sad, stressed, or dealing with a major problem.
• Treat the money set aside for gaming as an entertainment cost — just like a movie ticket or a dinner out.

While playing:

• Take a short break every 30 to 45 minutes to clear your mind.
• Do not play when you are hungry, drowsy, or after consuming alcohol.
• Stop playing as soon as your budget or time limit is reached — even if you are on a winning streak.
• Avoid making large betting decisions on impulse.

After playing:

• Review your gaming records and compare them against your set budget.
• If you exceed the limits you have set, take a moment to understand why and adjust them for future sessions.
• Engage in other activities you enjoy outside of gaming to maintain a balanced lifestyle.

Ajo89 has a strict policy: this platform is only for users aged 18 years and above. We implement multiple layers of age verification to ensure that children and minors cannot access our platform.

Steps we take to protect underage users:

• Mandatory age verification during the new account registration process.
• A KYC (Know Your Customer) process that verifies the identity and age of users before any financial transaction is permitted.
• Continuous monitoring to detect suspicious usage patterns that may indicate an account is being used by an underage user.
• Immediate closure of accounts confirmed to be owned by users under 18 years of age.

Guide for parents and guardians: If you have children at home, we encourage you to use parental control software, keep your login credentials secure, and ensure your device is locked with a password when not in use. If you suspect a child has accessed the ajo89 platform, please contact our support team immediately.